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Refund Policy: Ticketed Events:

iBikeRIde event organisers set their own refund policies. To see if you can request a refund, first check the event listing to see if the event organiser set a refund policy. To request a refund, reach out to the organiser of your event by replying to your order confirmation email. They should respond within 4 business days and once initiated, refunds can take up to 7 business days to show on your account. 

Event Cancellation or Change of Event Date

If for any reason an Event is cancelled or the date has to be changed, please review the specific Event details, rules and terms & conditions which have been documented by the Event organiser. If a refund is appropriate, the participant should contact the Event organiser.

iBikeRide is not liable to make any refunds in such situations and such liability rests with the Event organiser

Withdrawing your Entry

Each Event has its own withdrawals or cancellation policy. If on withdrawal from an Event a refund is appropriate, the participant / applicant should contact the Event organiser of the relevant organisation directly.